Nigeria’s Online Fashion Mall...

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HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

Once your order is confirmed. We will send you a notification mail informing you of this. This will be sent to the email address used for your account. It will also contain your Order ID, and the item you have ordered for.

Depending, a costumer service representative may also call you to confirm this order, but this may sometime not be necessary if you have already paid for this order.

HOW CAN I GET SUPPORT

To get support, please just call us on:  234 902 353 39 78 or mail info@reinestore.com

You can also use the chat widget below to send us a message, or chat live with a sales agent.

CAN I ORDER A SHOE THAT IS OUT OF STOCK?

No. We do not advise this. You can send us a mail – info@reinestore.com requesting for a particular item, a sales consultant will advise you on whether we can source for it or not.

In a case where we can source for it, we will require you to make payment for that item before we begin.

In a case where we could not succeed in sourcing for it, your total funds paid to us will be refunded.

WHAT ARE THE ASSOCIATED COST FOR SHIPPING

The cost for shipping varies and is dependent on the shipping location – by State.

This will be duly indicated to you during your order process.

WHAT ARE THE AVAILABLE PAYMENT OPTIONS?

Justhershoes.com encourages more customers to pay online using their Visa, Mastercard or Verve card.

However, you there are other payment options available such as Pay On Delivery, Direct Bank Transfer or Bank Deposit.

For customers using Pay on Delivery, you can pay using the POS or Cash.

HOW LONG DOES DELIVERY TAKE

Delivery takes between 1-5 days for locations within Lagos. For location outside Lagos, it could take between 2 – 10 days.

HOW DOES CASH ON DELIVERY WORK?

Customers buying in Cash on Delivery will be contacted by our delivery partner and item will be delivered to them subject to their availability.

HOW MANY HOURS DOES IT TAKES

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I HAVE AN ADDITIONAL QUESTION?

For any other questions or concerns not listed in our FAQ, please email us at info@reinestore.com. or call us at 0902 353 39 78. Thanks!

NEED A SUPPORT?

We will answer you shortly. We are available 24/7

 

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234 902 353 39 78

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info@reinestore.com

www.reinestore.com

Reinestore.com is an online fashion mall selling high quality and designer fashion products for both women and men. ...